Our Mission

Dardanelle Regional Medical Center is accountable to the community to provide high-quality, compassionate health care services.

Our Vision

The vision of Dardanelle Regional Medical Center is to be recognized as the regional leader in health care excellence.

I - Integrity: We say what we mean and we mean what we say.

• Doing the right thing for the right reasons
• Honesty in my dealings with patients, customers, co-workers, physicians, and Dardanelle Regional as my employer

C - Compassion: We show concern and compassion for others.

• I will provide individualized attention to those we serve by listening attentively to their needs, acknowledging their feelings, and making an effort not to minimize their feelings.
• I will be sympathetic and empathetic to the patients and customers I serve at all times.
• I understand that my job is to serve others, and I will do my job willingly and with compassion to those I serve.

A - Accountability: We are answerable for our actions and decisions.

• I will safeguard confidentiality by protecting records and avoiding private conversations in public areas. I will also follow all patient safety standards to ensure the patients we care for are safe.
• I will contribute to the cleanliness and safety of our facility by keeping hallways and other areas neat, clean, and orderly.
• I will hold myself and others accountable for unacceptable behavior, performance and actions.
• I will expect the leadership of Dardanelle Regional Medical Center to recognize positive team member behavior and not be tolerant of behavior and attitudes that do not meet these standards

R - Respect: We care about the well being, dignity and uniqueness of everyone.

• I will respect the privacy of my patient by knocking on the door before entering their room and closing doors/pulling curtains when appropriate.
• I will not impose or state my personal concerns or judgments on those I serve or work with, and I will not use phrases such as "we don't have enough staff," "we are really busy," or "that is not my job."
• I will be responsive to the needs of those we work with and serve by treating them with the same courtesy and respect that I would want to receive.

E - Excellence: We deliver our best every day and encourage innovation to continuously improve.

• I will take ownership in meeting the needs of those we serve. If I am not capable of meeting the need, I will find someone who can, and I will follow-up to ensure the needs are met. This includes responding promptly and being receptive to all requests.
• I will make every effort to exceed my patients' and customers' expectations on a consistent basis.